The QSX-295T Full Precious Metal Analyzer from Quickshot XRF was developed for ease of use, offering straight forward software and report functions for gold buyers that have limited time to obtain accurate results. While the software package is one of the more streamlined, most users that are new to x-ray fluorescence will have questions and concerns at the beginning.
Typically, most organizations will utilize the operation manual and video training guide to begin using the QSX-295T for accurate gold content information within a few hours of receiving the system. However, we realize the technology may take some time to pick-up on and the Quickshot XRF technical support staff is ready to provide the training and support required. We offer phone/email consultation for the lifetime of the system as well as options for on-site training and remote (web-cam) training.
Below is a note that we received from a gold buyer that was new to XRF Technology and required some phone consultation before truly understanding the capabilities of the QSX-295T. They now see the Quickshot XRF performance and noted their appreciation for the technical staff’s assistance in learning the instrument.
“I wanted to let you know how much I appreciate your help getting this (XRF) up and running. Your patience and humor helped out quite a bit. Please pass this on to your “supervisor”, if you want, for a job well done. Not much to say other than a big Thank You…”
Gold Buy Back Operation